Westside Service - Allegan(269) 673-6668
Westside Service - Holland(616) 355-7443
Westside Service - Zeeland(616) 772-4326
Westside Service - Gateway Campus(616) 994-3548

Michigan Auto Repair

A Westside Auto Group Company

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5

My first time visit was great! I look forward to coming back. Great guys

1

I had dealt with Ken's Tire for more than 30 years. Now that Ken's has been sold it's like all the rest of the "Big Box" tire shops. You used to be able to roll in a flat tire and there was always someone with 10 minutes to spare that could quickly patch it, not anymore. Now it's "I have 2 appointments for tomorrow afternoon, for a 10 minute fix. I have tried to patronize the new Westside Service twice and both times I have been sadly disappointed. With this said, I don't believe I'll go here again in the future, if I'm looking for a Big Box experience in a tire shop, I'll go somewhere else. I do not recommend the "New" Ken's at all. Well I dropped my tire off for repair and because they read my FACTUAL review they REFUSED SERVICE! I guess that tells just what kind of people now own Westside Service ( formerly Ken's Tire of Allegan. Extremely rude people there. Stay away.

5

I dropped my car off in the morning and was called by lunch to pick it up. It was convenient and speedy.

5

Caring and honest

Linda, We appreciate the opportunity to help with your concerns on your vehicle. Thank you for the feedback! We look forward to seeing you again on the next maintenance visit. Best regards, The Westside Service team

- Westside Service - Zeeland
1

Had non running truck towed to westside as they had soonest availability to diagnose and fix problem. Their diagnosis was a quote for replacing a fuel pump, also in the quote was charge for sending unit as they told me this 97 c1500 had separate sending unit. The quote was for over $1300, and if they didn’t need to replace fuel lines it would be $1200. Asked them where they were getting their parts and why they were so expensive, they told me autozone. I checked parts price at autozone and it was 1/3 the price they quoted me, along with the fact the sending unit and fuel pump were sold as a pair not two separate parts. Needless to say, after researching, i had the truck towed to Scotts automotive. Including the tow charge and labor, i had a new fuel pump, and fuel filter replaced for $450. I would recommend checking prices on parts westside is buying(from autozone) before letting them charge you 3x actual price of parts. Will never take another vehicle here! This was my experience with westside auto, check your quotes before allowing them to triple charge you for parts! Special thanks to Dustin at Scotts automotive for providing quality service at a fair price.

5

5

5

Westside is awesome!! Thoroughly (almost an hour) inspected a used vehicle I was considering. Took pictures and ran tests. Found an issue and explained the problem to me. Very impressed and they earned my business for all my future needs. Great talking to Marco. Very friendly staff.

5

Always a great experience here, I highly recommend this team for any vehicle maintenance , service or repairs! Been going there for years! Thanks Westside Service!

Michael, We appreciate your devoted service and for recommending us! We strive for optimal service and convenience. Thank you for the kind words. Best regards, The team at Westside Service Center

- Westside Service - Zeeland
5

We went to Westside Service for an air conditioning check, since the air conditioning recently started blowing hot air. We also heard a noise from the front end. They emailed us a detailed review with pictures etc, and called us to discuss replacing the air compressor, and one lower ball joint, and CV axle assembly. We told them to go ahead with the work. They were able to complete it all in the same day. We are very satisfied.

Westside Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Westside Service - Allegan (269) 673-6668, Westside Service - Holland (616) 355-7443, Westside Service - Zeeland (616) 772-4326, Westside Service - Gateway Campus (616) 994-3548 if you have any issues in accessing any area of our website.